I don't have a question.I have comment. I don't see how my palms are still alive since I have been doing every thing you say not to do.
Certified GKH Gardening Expert
That's a good thing! Now imagine how wonderfully it will grow with proper care! Here is an article to make your experience with this beautifully simple palm even better: https://www.gardeningknowhow.com/ornamental/trees/sago-palm/how-to-care-for-sago-palms.htm