what can I do to get them to open? I leave the bulbs in the ground year round.
These are known for being a bit finicky at flowering. Giving them phosphorus and potassium can help with the bloom process, but it is no guarantee.
They can go as much as 3 years in between blooms, so there may not be much that you can do outside of proper care. These articles will help:
https://www.gardeningknowhow.com/ornamental/bulbs/paperwhites/growing-paperwhites-outdoors.htm
https://www.gardeningknowhow.com/ornamental/bulbs/paperwhites/paperwhites-reblooming.htm
How to care my paper white?
Unfortunately, your photos did not come through. I am unable to assess the damage. It could be a number of things, and these plants can be a bit particular. In the meantime, these articles will help:
https://www.gardeningknowhow.com/ornamental/bulbs/paperwhites/growing-paperwhites-outdoors.htm
Testing soil pH and nutrient content, as well as testing for disease may be necessary:
https://www.gardeningknowhow.com/garden-how-to/soil-fertilizers/testing-moisture-in-plants.htm
https://www.gardeningknowhow.com/garden-how-to/soil-fertilizers/testing-soil.htm
https://www.gardeningknowhow.com/garden-how-to/soil-fertilizers/soil-ph-plants.htm
https://www.gardeningknowhow.com/garden-how-to/soil-fertilizers/test-soil-for-pests-and-diseases.htm
https://www.gardeningknowhow.com/garden-how-to/soil-fertilizers/making-sure-soil-drains-well.htm
This collection of articles will help you to grow Paperwhites:
https://www.gardeningknowhow.com/ornamental/bulbs/paperwhites