Q.Red tips.
We’ve had these Red Tips in my entryway for 25 years and have never been pruned. They were at least 12 feet high. My wife hired this guy to prune them and I cannot believe what he did!!!!! He cut them back to about 3 feet and they are just ugly. Not to mention there goes my privacy. Will they ever be pretty again?

Certified GKH Gardening Expert
This is highly recommended for improperly maintained shrubs. This is much needed every year to maintain the best health possible. You will notice that when it recovers it will look better than it ever has. This article will give you more information: https://www.gardeningknowhow.com/ornamental/shrubs/photinia/pruning-photinia-shrubs.htm