Mine is not doing well at all. The limbs are curling under and the whole thing just looks droopy.
Certified GKH Gardening Expert
From your description it sounds like maybe they are receiving too much water. Oddly enough this can happen from a lack of water also. It is uncommon to underwater, though, as these are pretty drought tolerant. Are there any other symptoms?
Here is a link to a few articles that you will find helpful: https://www.gardeningknowhow.com/houseplants/norfolk-pine/